Last updated: 30 November 2025
RM Building Dynamics (“we”, “our”, “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth), Australian Privacy Principles (APPs), NSW Fair Trading requirements, and other applicable laws.
1. Information We Collect
We may collect the following types of personal information:
Information you provide directly:
- Name
- Phone number
- Email address
- Residential or project address
- Details of enquiries or messages sent through web forms
- Any documents or information you voluntarily provide
Information collected automatically:
- IP address
- Browser type and device information
- Pages visited on our website
- Cookies & website analytics data (Google Analytics, 10Web, etc.)
2. How We Use Your Information
We use your personal information to:
- Respond to enquiries and provide quotes
- Communicate regarding your project
- Deliver renovation, carpentry, and building services
- Send invoices, receipts, or project documentation
- Improve website performance and user experience
- Comply with legal and regulatory obligations in NSW
We do not sell or share your personal information with unrelated third parties.
3. Disclosure to Third Parties
We may share information with:
- Licensed subcontractors working on your project
- Payment platforms (e.g., invoicing or accounting software)
- Government bodies when required (NSW Fair Trading, insurers, etc.)
- Website service providers (hosting, analytics, security plugins)
All third parties are required to handle your information securely.
4. Data Storage & Security
Your personal information is stored securely using:
- Encrypted servers
- Secure website protocols (HTTPS)
- Access-limited administrative systems
- Industry-standard cybersecurity measures
We take reasonable steps to protect your information from loss, misuse, or unauthorised access.
5. Cookies & Website Tracking
Our website uses cookies and analytics tools to:
- Improve website functionality
- Analyse traffic
- Personalise user experience
You can disable cookies through your browser settings.
6. Accessing or Updating Your Information
You may request:
- Access to the personal information we hold
- Corrections or updates
- Removal of your information (where legally permissible)
Contact us using the details below.
7. Third-Party Links
Our website may include links to external websites (e.g., Instagram, Facebook, YouTube).
We are not responsible for their privacy practices.
8. Changes to This Policy
We may update this Privacy Policy periodically.
The latest version will always be available on this page.
9. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, you may contact us at:
RM Building Dynamics
0466 774 888
Sydney, NSW, Australia